If your order is rejected or undelivered, it will be automatically returned to our warehouse. If you are returning the item, unopened, you will be liable for the postal fees to return the item to our facility.
You can return WingLights for a full refund within the first 14 days of receiving them as long as the packaging has not been opened or tampered with. If you do wish to return your WingLights please send an email to [email protected] and tell us why you would like to return them, we will then send you the returns information. Please do not return a product without contacting us beforehand so that we can prepare to work on your refund case. Ensure that all returns are suitably packaged to prevent any further damage in the post, of which we are not responsible for. If everything is in accordance to our refund policy we will issue a full refund to you as soon as we receive the WingLights.
If you do wish to return your WingLights please send an email to [email protected] and tell us why you would like to return them, we will then send you the returns information. Please do not return a product without contacting us beforehand so that we can prepare to work on your refund case. Ensure that all returns are suitably packaged to prevent any further damage in the post, for which we are not responsible. If everything is in accordance with our refund policy we will issue a full refund to you as soon as we receive the WingLights.
WingLights come with a two (2) year warranty from the date of purchase to the original owner / purchaser. Proof of purchase must be presented. The WingLights’ warranty covers materials and manufacturing defects on the handlebar mounts, light unit casings, electronics and switches. The warranty does not cover normal wear and tear, improper installation, attempts to access or modify the electronics, damage or failure due to accident, misuse, abuse and or neglect. CYCL does not accept any liability for injuries or other damages resulting from the use of the WingLights.
Royal Mail 48 Packet service 2-3 business days.